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Get Zippy
Try free for 14 days.
Sign In
Building a great organization isn't about size — it's about trust.
That's why there's a ZippyAssist plan to fit almost any company — from very small right through to very big. So regardless of your size, you can use Zippy to help you build trust with your customers, and hold on to it.
Flexible plans to fit your business.
Whatever your size—there's a ZippyAssist plan for you.
Essential tools and features for smaller businesses or those just getting started.
Support up to:
150
pieces of equipment.
Up to 3 team members.
Tailored for businesses experiencing growth and needing additional resources.
Support up to:
400
pieces of equipment.
Up to 5 team members.
Established companies or growth businesses looking for advanced capabilities.
Support up to:
800
pieces of equipment.
Up to 10 team members.
We've got big business covered, too. In fact, we work with some of North America's largest operators. If you need something super-sized, or have more complex needs, we can help.
ZippyAssist is a cloud‐based customer engagement platform specifically designed for self-service and unattended retail environments, providing a super‐simple way for customers to seek help should they need it, and for companies to respond quickly and effectively.
With a simple text message to a number dedicated to your company’s ZippyAssist, customers can access the help they need without a time-consuming phone call.
With ZippyAssist, your brand is always front and center. The ZippyAssist web app that customers use always takes on your branding—your name, logo and colors.
Know about small problems before they become big ones. Customers can provide feedback right in the ZippyAssist app — suggestions or frustrations, and praise.
Zippy provides plug‑and‑play support for VendSys™ VMS System. Instantly import all your equipment into Zippy, with real-time updates. Push help requests into VendSys™ as new service requests.
With our 100% online refund feature you can issue refunds simply and quickly, making it more convenient for customers (and your customer support team).
You can add, update, and delete equipment data directly in ZippyAssist—if you don't have a VMS, this can be a tool you can use to help manage the location of your equipment. You can also see what specific equipment is getting the most customer help requests.
To support our Spanish and French speaking users, ZippyAssist's customer web app supports Spanish and French.
Use ZippyAssist webhooks to push your Zippy data into your own systems in real-time. Combine it with the power of an integration layer like Zapier™ or Make™ to integrate into hundreds of applications.
ZippyAssist keeps a full history of your customers who have used ZippyAssist to contact you, and makes it easy to find them. This is great if you need to check or look-up the history of a customer.
You can be up and running with your own ZippyAssist in minutes.
Get ZippyTry it free for 14 days.
Your customers will love it — and so will you.
You can be up and running with your own ZippyAssist in minutes!
Start Your Free TrialTry it free for 14 days.
Your customers will love it—and so will you.
ZippyAssist™ is built and designed by 6L Inc.—a company dedicated to creating products for self-service environments that close the gap between user experience and user expectation. We combine thoughtful user experience design and technology so organizations can better serve their users and customers.
6L Inc. • www.zippyassist.com • PO Box 1916, Pleasanton, CA 94566
HQ’ed in California. Designed and built in Aotearoa New Zealand.
© 6L Inc. .
